Inertia selling
Demanding immediate or deferred payment for or the return or safekeeping of products supplied by the trader, but not solicited by the consumer except where the product is a substitute supplied in conformity with Article 7(3) of Directive 97/7/EC (inertia selling)
Dear Iwona,
Here is the bracelet you requested.
Please provide your credit card details using the attached form or online at
www.real-gems.eu.
We will debit your credit card in three monthly installments of €75.
Iwona has no recollection of ever purchasing a bracelet from this company.