After-sales services: "Europe-wide guarantees"
Creating the false impression that after-sales service in relation to a product is available in a Member State other than the one in which the product is sold.
Hansome Replica Car Parts
Europe-wide 24/7
after-sales support
Antonio purchased a new gearbox for his replica 1920 car from Hansome, a company based in Sheffield, England. The company claimed to offer support throughout Europe. When Antonio had problems with the gearbox, however, the supplier refused to answer his questions. They claimed that they only offered after-sales support in the UK. When Antonio produced the advertisement that said "Europe-wide 24/7 after-sales support", the company claimed that they only offered Europe-wide support on selected products.